Frequently Asked Questions

Where is your studio?

The Studio at Carys Martin Ceramics is located at:

Unit 11, 7–9 Grant Street, Cleveland, Queensland 4163

This is where I create my work, teach classes, and host workshops alongside a wonderful community of artists and makers.

The studio is generally open weekday mornings and during workshops, however opening hours can vary. If you are planning a visit, please get in touch beforehand to ensure someone is available to welcome you.

Do you offer shipping?

Yes.

Australian orders over $150 receive free shipping.

Orders are carefully packed and dispatched as quickly as possible. Tracking details will be provided whenever available so you can follow your parcel's journey.

International shipping is available worldwide, with shipping costs calculated at checkout.

How are items packaged?

Every order is carefully wrapped and packed to ensure it arrives safely.

Wherever possible, I reuse and recycle packaging materials and work with suppliers who share a commitment to reducing environmental impact.

Can I send an order as a gift?

Absolutely.

If your order is being sent directly to a recipient, simply leave a note at checkout and I will happily include a personal message.

How do I care for my ceramics?

All ceramics are handmade and should be treated with care.

For the longest life, I recommend hand washing functional pieces in warm soapy water.

Items featuring gold lustre should not be placed in the microwave and are best washed by hand.

Individual product care instructions will be included where relevant.

Do you offer workshops?

Yes.

The Studio hosts a wide range of workshops throughout the year, including pottery, surface decoration, printmaking, weaving, floristry, glass fusing, metalsmithing, watercolour, and more.

You can view upcoming workshops through the Workshops section of the website.

Do you offer gift vouchers?

Yes.

Gift vouchers are available for workshops, classes, and selected products and can be purchased online.

Do you offer wholesale?

Yes.

Selected products are available for wholesale. Please get in touch directly or visit my Faire wholesale store for more information.

Can I commission a piece?

From time to time I accept commissions depending on my workload and the nature of the project.

Please contact me with details of what you have in mind and I will let you know if I am able to help.