FAQ

Where is the Studio?

My studio address is Unit 11, 7-9 Grant St, Cleveland. The studio shop is generally open weekday mornings between 9-12 noon or by appointment. Its always good to double check if I am going to be at the studio to avoid disappointment.

All shipping within Australia is FREE for orders over $150. All items will be packed and posted to you within 48 hours. I use Australia Post and where possible I will send you the tracking number and include your phone number so that you can track your delivery. 

Shipping overseas - this is a flat rate for anywhere outside Australia. If you are wanting multiple pieces then lucky you! No extra to pay. 

Packing

All items are carefully wrapped and box packed for posting. I have custom made, bespoke packaging for some pieces that has been made specifically with eco-friendly materials and production to ensure your order reaches you safely. Wherever possible I reuse and recycle packaging material.

Gift Wrapping

Sending a gift to a friend? All items that leave my studio are lovingly gift wrapped. Just let me know if you would like a note added in with your order.

Product Care

If you have a functional piece of art work e.g. a mug, hand wash in warm soapy water and avoid putting it in the dishwasher. Don't microwave anything with gold lustre on it.

Buttons 

All of our travel cups have little buttons on the side. WHY? The addition of my unique and very cute little finger buttons slows the heat transfer from your cuppa making your cup comfortable to hold.

Tree Donations 

We donate a tree to One Tree Planted for every travel cup that leaves the studio. Since starting we have planted over 3000 trees in the Amazon rainforest and also here in Australia after the devastating 2020 bushfires.